Xbox Error Code 0x87e10007: How to Fix It

Easy 15-45 minutes Medium Severity Verified July 2026
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Error Code
0x87e10007
Brand
Xbox
Product Type
game_platform
Severity
Medium
DIY Difficulty
Easy
Estimated Fix Time
15-45 minutes
Xbox error code 0x87e10007 is a saved data sync error that occurs when your console cannot properly sync game saves between your local storage and Xbox cloud servers. This typically happens due to a network interruption, a corrupted local save file, or a temporary issue with Xbox Live services. The good news is that this error is almost always fixable without losing your game progress by following a few straightforward troubleshooting steps.
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Tools You'll Need

How to Fix Error Code 0x87e10007

  1. Check Xbox Live Service Status

  2. Restart Your Xbox Console

    Do not hold the power button while a game is actively saving data, as this can corrupt the save file.

  3. Check and Improve Your Network Connection

  4. Sign Out and Sign Back Into Your Xbox Account

  5. Manage and Sync Local Saved Data Manually

    Do not delete local save data until you have confirmed the cloud save is current and accessible. Deleting the wrong version can result in permanent progress loss.

  6. Clear the Console's Cache

    The 'Reset and remove everything' option will delete all locally installed games and data. Only use 'Reset and keep my games and apps' for this troubleshooting step.

  7. Check Your Xbox Game Pass or Gold Subscription

  8. Reinstall the Affected Game

    Ensure your cloud save is intact before uninstalling. Launch the game once, allow any sync prompts to complete, and note the timestamp before proceeding with the uninstall.
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When to Call a Professional

Contact Xbox Support directly at support.xbox.com if the error persists across all games after completing every step, if your account shows billing or subscription errors you cannot resolve, if cloud saves appear to be permanently missing or corrupted at the server level, or if your console fails network tests despite a confirmed working internet connection. Microsoft support agents can escalate cloud save recovery requests and investigate account-level sync issues that cannot be resolved through console-side troubleshooting.

Frequently Asked Questions

Will Xbox error 0x87e10007 delete my saved game progress?
In most cases, no. Error 0x87e10007 is a sync failure, meaning the data exists either locally on your console or in the cloud — it simply cannot be matched up at that moment. As long as you do not manually delete save files during troubleshooting, your progress should be safe. Always check timestamps before choosing between conflicting local and cloud saves.
Why does Xbox error 0x87e10007 only happen with one specific game?
When the error is limited to a single game, the cause is usually a corrupted sync manifest for that game, a conflict between the local and cloud save versions, or a game-specific server issue on the publisher's end. Reinstalling that specific game (Step 8) almost always resolves per-game sync errors without affecting other titles or your overall account.
Does Xbox Live need to be working for saved data to sync?
Yes. Xbox cloud saves require an active connection to Xbox Live servers. If Xbox Live services are experiencing an outage — even a partial one affecting only cloud gaming or storage — saved data sync will fail and produce errors like 0x87e10007. Always check the Xbox Status page first at xbox.com/en-US/support/service-alerts before spending time on other fixes.
Can I play my game offline if I keep getting error 0x87e10007?
Yes, most Xbox games support offline play. If sync errors are preventing you from starting a game, you can set your console as your 'Home Xbox' (Settings > General > Personalization > My home Xbox) and then play in offline mode. Your saves will sync automatically the next time you connect to Xbox Live successfully. Go to Settings > General > Network Settings > Go offline to enable offline mode.
How do I stop Xbox error 0x87e10007 from happening again?
To prevent future occurrences, use a wired Ethernet connection instead of Wi-Fi for a more stable connection, avoid powering off your console while games are saving or syncing (watch for the saving indicator), keep your Xbox subscription active to maintain full cloud save access, and regularly check that your console's storage is not full, as a full drive can interfere with save operations. Keeping your console software up to date also helps.

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