Microsoft Windows Error Code 0xC0000395: How to Fix It

Medium 15-30 minutes Medium Severity Verified June 2026
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Error Code
0xC0000395
Brand
Microsoft Windows
Product Type
operating_system
Severity
Medium
DIY Difficulty
Medium
Estimated Fix Time
15-30 minutes
Error code 0xC0000395 means the Netlogon service, which handles secure authentication for users and computers, isn't running. This usually happens when the service is disabled or its dependencies are broken, leading to login and network access problems.
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How to Fix Error Code 0xC0000395

  1. Restart the Netlogon Service

  2. Set Netlogon to Start Automatically

  3. Check Dependencies

  4. Run System File Checker

  5. Check for Malware

    Ensure your antivirus definitions are up to date.

  6. Perform a System Restore

    This will undo recent system changes. Backup important files first.
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When to Call a Professional

If none of these steps work and you cannot log into the domain, contact your IT administrator or a Microsoft support professional. The issue may involve Active Directory or domain controller configuration.

Frequently Asked Questions

What is the Netlogon service?
Netlogon handles secure authentication for users, computers, and domain controllers in a network. It's essential for logging into a domain.
Can I fix error 0xC0000395 without admin rights?
No. Most steps require administrative privileges to start services, run SFC, or change startup settings. Contact your IT admin if you don't have access.
Will a system restore delete my files?
No, system restore only affects system files and settings. Your personal files like documents and photos remain untouched.
Why did Netlogon stop running?
It could be due to malware, a failed update, a misconfiguration, or a dependency service crash. Following the steps above should resolve it.
Do I need to reinstall Windows?
Almost never. The steps above fix the issue in most cases. Reinstallation should only be a last resort if everything else fails.

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