Microsoft Windows Error Code 0xC0000138: How to Fix It

Medium 30-60 minutes Medium Severity Verified June 2026
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Error Code
0xC0000138
Brand
Microsoft Windows
Product Type
operating_system
Severity
Medium
DIY Difficulty
Medium
Estimated Fix Time
30-60 minutes
Error code 0xC0000138, also known as STATUS_ORDINAL_NOT_FOUND, means a program or system file is missing a required DLL export function. This often occurs after software installation, update failure, or file corruption, causing applications or Windows itself to crash.
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How to Fix Error Code 0xC0000138

  1. Run System File Checker (SFC)

    Do not close the command prompt during the scan. Restart your computer after completion.

  2. Run DISM to Repair System Image

    Ensure you have a stable internet connection as DISM may download files from Windows Update.

  3. Reinstall the Problematic Application

    Back up any app data before uninstalling if possible.

  4. Perform a Clean Boot

    After troubleshooting, reset msconfig to normal startup.

  5. Use System Restore

    You may lose installed apps and updates made after the restore point.

  6. Check for Windows Updates

    Restart your PC after updates are installed.

  7. Perform an In-Place Upgrade Repair

    Ensure you have a backup of important files before proceeding.
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When to Call a Professional

If none of the above steps resolve the error, you may have deeper system corruption or hardware issues. Consider contacting a professional technician or Microsoft Support.

Frequently Asked Questions

What does error 0xC0000138 mean?
It means a program or system file is missing a required DLL export function (ordinal). This often happens after a failed update or software installation.
Can error 0xC0000138 damage my computer?
No, the error itself does not damage hardware or files, but it may prevent applications or Windows from running correctly. Fixing it usually restores normal operation.
Will resetting Windows fix error 0xC0000138?
Yes, a reset (keeping or removing files) can fix the error, but it's a more drastic step. Try SFC and DISM first.
Is error 0xC0000138 caused by malware?
It's rarely caused by malware, but a virus can corrupt system files. Run a full antivirus scan as a precaution.
Can I ignore error 0xC0000138?
If the error appears only for a specific app you don't use, you can ignore it. However, if it affects system stability, it's best to fix it.

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