Microsoft Windows Error Code 0xC0000102: How to Fix It
Medium 1-3 hours Critical Severity
Verified June 2026
- Error Code
- 0xC0000102
- Brand
- Microsoft Windows
- Product Type
- operating_system
- Severity
- Critical
- DIY Difficulty
- Medium
- Estimated Fix Time
- 1-3 hours
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Tools You'll Need
- Windows installation media (USB/DVD) as backup
How to Fix Error Code 0xC0000102
-
Boot into Advanced Startup Options
Back up important data if possible before proceeding. -
Run System File Checker (SFC)
-
Run DISM to Repair System Image
-
Check Disk for Errors with CHKDSK
Do not interrupt the scan; it may take a long time on large drives. -
Boot into Safe Mode and Remove Recent Changes
-
Perform System Restore or Reset
Back up data before resetting if possible.
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When to Call a Professional
If none of the above steps work, or if you are unable to boot into Advanced Options at all, your hard drive may be failing. Seek professional data recovery services or a technician to replace the drive.Frequently Asked Questions
What causes error 0xC0000102 in Windows?
This error is caused by corruption of critical system files, often due to improper shutdowns, failed updates, malware, or failing hard drive sectors.
Can I fix error 0xC0000102 without losing data?
Yes, the steps in this guide (SFC, DISM, CHKDSK) are designed to repair files without deleting personal data. The 'Reset this PC' option also offers a 'Keep my files' choice.
Do I need an installation disk to fix error 0xC0000102?
Not necessarily. The built-in recovery environment on your hard drive can run most repairs. However, if Windows cannot boot at all, you may need a Windows installation USB or DVD.
How long does it take to run SFC and DISM?
SFC typically takes 15-30 minutes, while DISM can take 30 minutes to an hour depending on your system and internet speed.
Is error 0xC0000102 a sign of hard drive failure?
It can be. If CHKDSK reveals many bad sectors or if the error recurs after repairs, the hard drive may be failing. Consider backing up data and replacing the drive.