Microsoft Windows Error Code 0xC0000013: How to Fix It

Easy 10-20 minutes Medium Severity Verified June 2026
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Error Code
0xC0000013
Brand
Microsoft Windows
Product Type
operating_system
Severity
Medium
DIY Difficulty
Easy
Estimated Fix Time
10-20 minutes
Windows error 0xC0000013, also known as STATUS_NO_MEDIA_IN_DEVICE, occurs when your computer tries to access a removable media drive (like a CD/DVD or floppy drive) that doesn't have media inserted. This can happen during boot, when launching certain programs, or when trying to read a disk. The error indicates that the device is present but empty.
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Tools You'll Need

How to Fix Error Code 0xC0000013

  1. Insert Media into the Drive

  2. Cancel or Skip the Media Request

  3. Change Boot Order in BIOS/UEFI

    Be careful when changing BIOS settings; incorrect changes can prevent your system from booting.

  4. Disable the Empty Drive in Device Manager

    Disabling the drive hides it from Windows; you won't be able to use it until you re-enable it.

  5. Uninstall the Device Driver

  6. Check for External Boot Drives

  7. Run System File Checker

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When to Call a Professional

If the error persists after all steps, it may indicate a hardware problem with the drive itself (e.g., failed drive controller) or a deeper system issue. A technician can diagnose the hardware or perform an in-depth system repair.

Frequently Asked Questions

What does Windows error 0xC0000013 mean?
It means STATUS_NO_MEDIA_IN_DEVICE, which indicates that your computer tried to access a removable media drive (like a CD/DVD or floppy drive) that doesn't have any media (disk) inserted.
How do I fix error 0xC0000013 on Windows 10?
Insert the required media, change boot order in BIOS to boot from your hard drive first, disable or uninstall the empty drive in Device Manager, or run System File Checker (sfc /scannow) to repair corrupted system files.
Can error 0xC0000013 occur during gaming?
Yes, if a game requires a CD or DVD to verify ownership, you'll see this error if the disc is not in the drive. Insert the disc or try using a digital copy instead.
Is error 0xC0000013 serious?
No, it's generally a minor error that is easy to fix. It doesn't indicate hardware failure, but rather a missing media or configuration issue.
What if I don't have a CD/DVD drive?
If your PC doesn't have one, the error might come from a virtual drive (like Daemon Tools) or an external drive. Check Device Manager for any 'CD-ROM' or 'Floppy' devices and disable them.

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