Microsoft Windows Error Code 0x80072EE7: How to Fix It

Easy 15-45 minutes Medium Severity Verified July 2026
Summarize with ChatGPTSummarize with ClaudeSummarize with Perplexity Add as Preferred Source on Google
Error Code
0x80072EE7
Brand
Microsoft Windows
Product Type
operating_system
Severity
Medium
DIY Difficulty
Easy
Estimated Fix Time
15-45 minutes
Error code 0x80072EE7 means Windows Store (Microsoft Store) cannot connect to Microsoft's servers to resolve a network address — essentially, your PC is failing to reach the Store's backend over the internet. This typically happens due to incorrect DNS settings, a misconfigured network, a corrupted Store cache, or interference from a firewall or proxy. The good news is that this is almost always fixable through software and network adjustments without any hardware replacement.
Ad

Tools You'll Need

How to Fix Error Code 0x80072EE7

  1. Check Your Internet Connection

  2. Run the Windows Store Troubleshooter

  3. Change Your DNS Server to Google or Cloudflare

  4. Flush DNS Cache and Reset Network Settings

    Running these commands will briefly disconnect your internet. Do not run them in the middle of a download or important task.

  5. Clear the Microsoft Store Cache

  6. Disable VPN, Proxy, or Third-Party Firewall Temporarily

    Only disable security software temporarily for testing purposes. Re-enable your antivirus and firewall immediately after confirming whether they are causing the issue.

  7. Re-register or Repair the Microsoft Store

  8. Check Date, Time, and Region Settings

  9. Run SFC and DISM to Repair System Files

    Do not close the Command Prompt window while SFC or DISM is running. Interrupting these scans can cause additional system issues.

  10. Reset Microsoft Store via Windows Settings

Ad

When to Call a Professional

If you have completed all steps above and still receive error 0x80072EE7, it may indicate a deeper network infrastructure issue, a corrupted Windows installation that requires a repair upgrade or clean install, or a domain/group policy restriction on a work or school PC. In a corporate or school environment, contact your IT administrator — they may have proxy or firewall rules blocking the Microsoft Store intentionally. If you suspect a full Windows corruption, a Microsoft-certified technician or the Microsoft Support website (support.microsoft.com) can assist with an in-place upgrade repair or guided reinstall that preserves your files.

Frequently Asked Questions

What does Windows error code 0x80072EE7 mean?
Error 0x80072EE7 is a network error meaning Windows Store cannot resolve (find) the Microsoft server address it needs to connect to. The underlying cause is usually a DNS failure, network misconfiguration, corrupted Store cache, or something blocking the connection such as a VPN, proxy, or firewall.
Why does 0x80072EE7 appear when downloading or updating apps?
When you try to download, update, or install apps from the Microsoft Store, Windows must contact Microsoft's servers. If your DNS cannot resolve the server's address — because of a bad DNS setting, cached data, or a blocked connection — the request fails and Windows returns error 0x80072EE7.
Does changing DNS to Google fix error 0x80072EE7?
Yes, switching to a public DNS server like Google (8.8.8.8) or Cloudflare (1.1.1.1) is one of the most effective fixes for 0x80072EE7. Your default ISP-provided DNS may be slow, down, or misconfigured. Public DNS servers are generally faster and more reliable for resolving Microsoft's server addresses.
Will wsreset.exe fix error 0x80072EE7?
Running wsreset.exe (the Windows Store cache reset tool) can fix 0x80072EE7 if the cause is a corrupted or outdated Store cache. It is a safe, quick step that clears cached data without deleting your apps or account. However, if the root cause is DNS or network-related, you will also need to address those issues.
Can a VPN cause Windows Store error 0x80072EE7?
Yes. VPNs route your traffic through a different server, and some VPN providers block or throttle connections to Microsoft services. If your VPN has an incompatible DNS configuration or routes traffic through a region where Microsoft Store is restricted, you will see this error. Try disconnecting your VPN and testing the Store without it.

Related Error Codes