Microsoft Windows Error Code 0x80070247: How to Fix It

Easy 15-30 minutes Medium Severity Verified June 2026
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Error Code
0x80070247
Brand
Microsoft Windows
Product Type
hresult
Severity
Medium
DIY Difficulty
Easy
Estimated Fix Time
15-30 minutes
Error code 0x80070247 indicates that a file operation attempted to access a directory that is not a root directory. This commonly occurs when using commands like SUBST or when mapping drives to non-root paths. The error means Windows expects a root directory (e.g., C:\ or D:\) but encountered a subdirectory instead.
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Tools You'll Need

How to Fix Error Code 0x80070247

  1. Check the Drive or Path You Are Using

  2. Remove and Recreate the Drive Mapping

    Back up any important data before deleting drive mappings.

  3. Correct SUBST Command Usage

  4. Run System File Checker

    This process may take 15-30 minutes. Do not interrupt it.

  5. Check Storage Drive Health

    Running chkdsk on a system drive requires a reboot. Ensure all work is saved.
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When to Call a Professional

If the error persists after running System File Checker and chkdsk, or if you suspect hardware failure (like a dying hard drive), consult a professional technician.

Frequently Asked Questions

What does error code 0x80070247 mean?
It means the directory is not a root directory. Windows expects a root drive (e.g., C:\) for the operation you are trying to perform.
Can error 0x80070247 cause data loss?
No, the error itself does not cause data loss. However, if you are trying to access a corrupted drive, data may be at risk. Always back up important files.
How do I fix 0x80070247 on Windows 10?
Follow the steps in this guide: verify the path is a root directory, remove and recreate drive mappings, correct SUBST commands, run SFC and chkdsk.
Is 0x80070247 a virus?
No, it is a legitimate Windows error code. However, malware can cause unusual errors. Run a full antivirus scan if you suspect infection.

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