[Resolved] Wireless Mouse Not Working On Laptop

It is impossible to use a laptop without a mouse. However, at times, you may find that the mouse on laptop not working.

Just imagine how hard the situation is if you experience this problem. Fortunately, you can fix the problem with some proven techniques.

Solutions to Fix Mouse on Laptop Not Working

Have a glance at the effective solutions provided below to fix this issue of the mouse not working on laptop. Follow and implement the fixes one by one until the issue resolves.

Solution 1- Check the Mouse Settings

First, we suggest you apply this solution before jumping to other fixes. To perform this task, follow these steps.

Step 1:

At first, open the Start menu and type ‘control panel’ within the Search box and press the Enter button to open the Control Panel.

Step 2:

Once the Control Panel window opens, navigate to the Hardware and Sound section. After that, select the mouse option.

Then, right-click on the Mouse icon and choose the Properties option. 

Step 3:

Within the Mouse Properties window, you need to locate the touchpad settings which are generally located at the extreme right corner of the page. 

Step 4:

Make sure that the dialog box named Enable Touchpad is activated. You should adjust any other setting that you want to change. 

Then, click on the Apply button and then tap on the Ok button.

Solution 2- Update the Touchpad Drivers

If the above fix is not able to resolve the wireless mouse not working on laptop issue, then we suggest you update the touchpad drivers. 

Many users encounter the same issue and after updating the touchpad drivers, they quickly get rid of it. 

  1. In the beginning, you should open the Run dialog box. To do so, press and hold the Windows and R keys simultaneously.
  2. Once Run dialog box opens, enter ‘devmgmt.msc’ in the Run box and hit the Enter key.
  3. After that, click on the arrow beside the ‘Mouse and other pointing devices’ option.
  4. Next, you should find out your touchpad, right-click on the icon and choose the Properties button.
  5. Now, move to the Driver tab first and ensure that the Disable button is active.
  6. In addition, click on the Update driver option in the same tab. Then, mark the dialog box beside the ‘Search automatically for updated driver software’ option.
  7. Now, follow the prompts to complete the updating process.

Wait for some time as the update procedure might take a few minutes to complete. Once done, restart your laptop. In case you are still dealing with this glitch, move to the next solution.

Solution 3- Remove External Mouse

You can try unplugging any USB mouse that you have connected to the laptop.

Also, if you use a Bluetooth mouse, then try to disconnect it. Now, to get the best result shut down the laptop and again turn it on after some time.

Now check if the mouse is working on your laptop. 

Solution 4- Use the Device Manager

At first, press the Win and X keys together to open the Power User menu and after that choose Device Manager from the available options.

Thereafter, expand the Mouse and other pointing devices category.

In case, you see a message USB Input device or similar, then it is not the touchpad.

If you see a yellow exclamation point or red X key, then it is a driver issue.

After that, right-click on the driver and choose the Disable device option. Again click on the Enable device button.

Next, you need to navigate to the Search automatically for updated driver software option.

If any update is available, then Windows will download and install them automatically. Just follow the instructions appearing on your laptop screen and complete the process.

Solution 5- Turn off the Tablet PC Services

In case, you are using Windows 10 that has a touchscreen, then you might notice an inbuilt feature called Tablet PC input service is present on the system.

There is a small chance that this feature is leading to this error. In such a scenario, you have to disable the Tablet PC Services.

For that, navigate to the Start menu, type ‘services’ in the search box and press the Enter key. A new window will pop up on the screen.

Here, you should drop down and choose the Tablet PC services. Now, right-click on it and select the Stop button.