Verizon Wireless error code 97 occurs while sending text messages to other users or a particular individual. Most probably, the reason behind it can be an outdated version of VZaccess or a weak network.
If you confront a message prompt saying “Service not available cause code 97”, chances of wrongly placed SIM card in your Verizon Wireless device is likely. Also, using a network extender can often trigger this specific error message.
So, take a quick look into this segment for some genuine and efficient ways to fix such error code.
[Fixed] Verizon Wireless Error Code 97
Verizon Wireless error code 97 is quite common and has been occurring a lot lately. However, the cause of such an issue can be numerous. Hence, let’s take a look at some of the troubleshooting techniques to resolve these problems.
Fix 1: Upgrade and Restart VZAccess
First of all, restart VZAccess and see whether it resolves the issue. All you have to do is exit VZAccess and start it again. This has solved the issue for many.
However, if the problem still persists, upgrade it to the newer version. As this error can be the result of various bugs and cached data in the old version. Hence, upgrading it to the newest available version may help you fix this problem without any difficulty. Thus, go to their official website and download the latest version of VZAccess.
Fix 2: Look for a Strong Network
Sometimes, your device may exhibit Verizon Wireless Error Code 97 due to a poor or faulty network connection. Hence, take your device to a location with a stronger connection and see whether this resolves the problem.
Fix 3: Disable Wireless Card
As we all know, the Wireless card plays a huge role to connect multiple devices with the same network. However, sometimes, increased traffic can be quite difficult to manage. Well, if such is the case, all you have to do is disable the wireless card and enable it again.
- Go to Control Panel and then double-click on the “System” icon.
- Next, the System properties panel will appear.
- Go to the Hardware tab and select “Device Manager”.
- Click on the “+” option beside the Network Adapters.
- Now, double-click on the wireless component and select the “Device Usage” arrow.
- Click on “Do not use this device”.
Make sure to check whether the problem still persists or not.
Fix 4: Monitor the IP Configuration Settings
If the solutions cited above did not solve the error, make sure to check the IP configuration settings. As there are many conditions where the system may suffer from problems related to IP addresses.
So, if such is the case, disconnect the network and restart your system. After doing so, reconnect the network and check the IP configuration settings. Monitor whether it is set correctly or not for your Verizon Wireless. Here is how you can do it:
- Go to Start and then Run. Now, enter cmd in the search bar and press Enter to launch the Command Prompt window.
- Enter “ipconfig/all” and then press Enter. This will check the network connection on Windows and configure it.
Lastly, check whether the issue got fixed on Verizon Wireless by sending a text message.
We hope you got a clear idea of what’s error code 97 and how it should be resolved. The solutions provided above should fix Verizon Wireless Error Code 97 without much difficulty. So, let us know in the comments whether these solutions were helpful for you or not.