Is Outlook Not Indexing? Here’s The Fix

Microsoft Outlook is one of the most used email clients but, can exhibit indexing issues from time to time. Nowadays, many users often report that Outlook not indexing and they can’t use the search function in this application. 

When this problem occurs, users are unable to get the search result on Outlook. Sometimes, they only see half of the available emails and remaining are missing. If you are also stuck with the same problem, then you need some troubleshooting hacks to solve this problem. 

Fixes to Try if Outlook Indexing not Working

Several solutions are there to solve this Outlook indexing issue. Hence, you can take a quick glance at the solutions described below: 

Fix 1: Restart Outlook

Sometimes, the easiest solution becomes the most effective one. So, before performing any complicated hacks, you can restart the program by closing it and then opening again. But, you need to be careful while restarting the program as it may be set by default. 

Just exiting the Outlook window doesn’t mean closing the entire program as it may run continually in the device’s background. If the Outlook is running in the background, it will be no longer visible to you. 

However, you can check this application’s status by going to the system tray. If you see the application icon is still active there, it indicates that Outlook is still running in the background. 

So, you need to have a look at the hidden and visible icons. 

To close the entire program, right-click on Outlook and choose the ‘Exit’ option from the list. If you are unable to get this option, then click on the ‘File’ option and tap ‘Exit’. 

Now, wait for a few seconds and restart the application to check if the ‘Outlook not indexing’ issue is appearing. If yes, then you can move on to the further ways described below. 

Fix 2: Close Outlook from Task Manager

If you see the Outlook is not closing after multiple attempts, you can close Outlook forcefully using the Task Manager. Now, follow the below-mentioned steps to do this: 

  1. First of all, press the ‘Alt’ and ‘Delete’ key while holding the Ctrl key from the keyboard. Choose the ‘Start Task Manager’ option from the list. 
  2. Now, it will open a complete list of all the apps that are currently running on the system. So, tap on the ‘Outlook’ button and close it.

Otherwise, you can navigate to the ‘Processes’ tab where you will see the lists of all the running processes. You will also find Outlook on that list. Hence, choose the ‘OUTLOOK.EXE’ option and click on the ‘End Process’ button.   

Afterward, wait for a few seconds and restart the program. Now, if you see that Outlook is still not indexing, you can perform the next procedure stated below. 

Fix 3: Using the Repair Function

If the restarting process doesn’t help and Outlook 2010 not indexing properly, try to repair the application virtually. To do this, open the Control Panel by going to the Start menu. Afterward, navigate to the Programs section. 

Now, you will get the option to modify or uninstall the program. For this, you have to choose the entire Microsoft Office package to repair the Outlook application.  

Tap on the ‘Change’ button and then choose ‘Repair’ from the next page. Once the repair process is completed, you can close the window and restart Outlook. Now, you can check if Outlook is indexing or not. Else, you can update Outlook to get rid of this problem. 

Fix 4: Check Outlook for Updates

An outdated version of the Outlook app may not be compatible with the updated Operating System. If you are using an outdated Outlook version or didn’t update the app for a long time, it might be the reason behind the indexing issue. 

Hence, it is required that you keep the Outlook application up to date. You can check for the latest updates by following the below steps: 

  1. First of all, go to the Start menu and then tap on the ‘Settings’ (gear-shaped) button. 
  2. Afterward, go to the ‘Update and Security’ category. 
  3. Tap on the ‘Advanced Options’ button and then click on the ‘Install updates for other Microsoft products’ option. 
  4. Now, go back to the previous page and tap on the ‘Check for updates’ button. 

If there are any latest updates available, download and install that to complete the process. Also, check if the problem is resolved and Outlook is indexed properly. 

Fix 5: Check Outlook Index Settings 

If Outlook not indexing due to misconfigured application settings, go through this method. In case, there are any problems in the program’s settings, then essential information won’t be collected during indexing Outlook. 

To check if this is the case behind the problem, you can check the indexing settings. To do this, proceed with the below steps: 

  • First, open the Outlook program and navigate to the File tab. 
  • Click on the ‘Options’ tab whenever the ‘Outlook Options’ window appears. 
  • Afterward, tap on the Search or Browse button. 
  • Tap on the ‘Indexing Options’ button from the right pane of the next screen. It will navigate you to the next screen that contains all the indexed locations of Outlook. 
  • Now, check for the ‘Microsoft Outlook’ option by scrolling down the list. If it’s not there, tap on the ‘Change’ button and click on the ‘Indexed Places’ option. 

Next, check the ‘Microsoft Outlook’ box and confirm it by clicking on the ‘OK’ button. 

Fix 6: Repair PST Files

The PST or Personal Store file is used to store all the personal details of the Outlook user. In addition to emails, it also includes notes, contacts, and appointments. 

If one of the files get damaged or corrupted, you need to repair that using the ‘scanpst.exe’ file. It is an in-built tool in the Outlook program that can help you to detect the corrupted PST files. You can follow the below steps to repair the PST files: 

  1. In the beginning, close the Outlook window active on your device. Then, navigate to the ‘C:\Program Files or C:\Program Files (x86)’ folder. 
  2. Next, type “scanpst.exe” in the search field of the file explorer and run this. Now, type the name of the PST file that you wish to type in the ‘Enter the file name to be checked’ field. 

Note: If you don’t have such a file, then go to the ‘Browse’ section to search for it. Once you get that, select it and type it in the ‘Enter the file name to be checked’ field.

  1. Tap on the Start button to begin the scanning process. Now, it will check the entire file and will show you if there are any errors. 
  2. Afterward, tap on the ‘Repair’ button to start the repairing process. 

Once the repairing process completed, restart Outlook and check whether the indexing issue is resolved.