Acer laptops are quite popular for providing improved processor, graphics and many other advanced features. But, several users have complained that they are facing certain issues with their laptop’s battery unit. While observing the status of their batteries, they find that the device is not charging. This is happening even when the Acer laptop is connected with the Power supply.
If your Acer is plugged in but not charging, it can occur due to a hardware malfunction. However, in some worst situations, the charging error can arise because of a software glitch as well.
In case, you are going through the same error condition, take a look at this article to learn why the device is not charging. Here, we will provide you with effective workarounds to troubleshoot this issue. Also, it will discuss all the possible causes of this charging error.
Therefore, keep reading this entire article and try to resolve the Acer charger problem on your own.
Reasons Behind Charger Error In Your Acer Laptop
According to many pro-users, various factors are responsible for causing the charging issue in Acer devices. Amongst all, a poor internet connection can provoke this error the most. Apart from the connectivity error, factors like OS malfunction and human error can also cause this problem.
To more about the potential causes, take a look at the points cited in the below section.
- Defective power button.
- Outdated BIOS
- Faulty motherboard or battery circuit
- Backdated or corrupted battery driver
Before replacing your laptop’s battery with a new one, you must try to resolve the charging problem. Hence, have a look at some of the most effective troubleshooting methods to overcome this Acer charging error in no time.
Troubleshooting Tips For “Acer Laptop Plugged In Not Charging” Issue
There are various methods for resolving this Acer error. But, only a few of them can fix the charging issue effectively. Therefore, we have mentioned some of the selected workarounds that are proven to troubleshoot charger error.
But, before proceeding with any technical methods, try some basic troubleshooting steps. Firstly, you have to reboot your device by following proper steps to restart the Acer laptop. Most of the time, such kind of error gets removed after rebooting the device.
After that, check the power cable and electrical outlet. This will decrease the chance of causing this error if there is any human fault involved in blocking the charging process. So, confirm that the supply unit is powering up your Acer device.
If you are still stuck with the same error, then move on to the manual troubleshooting.
1. Review your Laptop’s Battery
The simplest way to review the integrity of your laptop battery is to remove it from your device. Then try to install it at its proper position after cleaning it with a dry cloth piece. Now, turn on your device and check whether the charging problem gets resolved or not.
If the error persists, then there is a chance that the battery itself is faulty or damaged.
2. Verify the Connecting Pin
If the connection between the device and the charging pins is damaged or wobbly, then such kind of charging problem can occur.
Under such conditions, you must replace the charger as soon as possible. Otherwise, such an issue can trigger serious damage to the device. One of the most annoying damage scenarios is the burning out of the motherboard.
3. Check the Settings of your Battery
In a few circumstances, this error might occur due to a certain modification in the Power Settings.
- To check the battery settings, you have to press the combination of Windows Logo + R key. Then, launch the Run window and write “Control” in the dialog box.
- After this, you will find the “Control Panel” option at the top of the search result. Now, choose the application and invoke the Control Panel window.
- Choose the “Hardware and Sound” option. After that, locate and select the “Power Options”.
- Here, in this section, you will find the “Plan Settings”. Click on it to invoke the Plan Settings window.
- In this window, check for any wrong or incorrect settings. If you find any wrong settings, then rectify them and make the proper settings by following the on-screen prompts.
Now, you can reload your device and save the new settings. After that, verify whether the error has been resolved or not.
4. Update the Battery Driver
First of all, you need to be sure that your Batter drivers are properly installed on your device. If installed correctly, then verify whether it is updated or not. A backdated or corrupted battery driver might trigger the “plugged in not charging” issue.
Therefore, it is most important to check the status of your battery drivers. If your device is using an outdated battery driver, then it is a wise choice to update /reinstall the drivers.
Steps to update the Battery Driver:
Here are the steps that should be followed to update the battery driver.
Step 1: Go to the Start menu and write “Device Manager” into the Search box. As soon as you perform this action, you will find the Device Manager option at the top of the search list.
Step 2: Now, choose this option and wait for the corresponding window to open. Here, you will find a list of all the drivers that are installed on your device.
Step 3: From this list, you need to locate the “Battery Driver” option. Once you find it, right-click on it to expand the option.
Step 4: Now, choose the “Microsoft AC Adapter” option and hit the drop-down menu to select the “Update” option. This process will update the battery driver for your device.
Once the update process completes, reboot your device to let the new changes take effect.
Steps to Reinstall the Battery Driver:
To reinstall the battery driver, follow these steps.
Step 1: Press the combination of Windows Logo + X key to initiate the Win +X menu. Once the menu opens, tap on the “Batteries” which is located in the Device Manager.
Step 2: After that, choose the “Microsoft ACPI-Compliant Control Method Battery” by right-clicking on it. Then, hit the “Uninstall” button from the menu.
Step 3: Click on the OK button to confirm the process. Once the battery drivers remove from your device, you can go to the Device Manager window by following the above steps.
Step 4: Now, follow the steps1 and 2 and select the “Microsoft ACPI-Compliant Control Method Battery” option.
Step 5: Afterward, right-click on the option and select the “Properties”. Then, go to the Driver tab and follow the on-screen instructions to reinstall the battery driver.
Note- While updating/reinstalling the battery drivers, make sure your device connected with strong and stable internet connectivity.
5. Update the BIOS of the Device
Basic Input Output System or BIOS identifies and troubleshoots all the hardware issues effectively. If the “Acer plugged in not charging” issue occurs due to the incorrect settings of the BIOS firmware, then you need to update the BIOS.
But, before proceeding with this process, it is recommended you back up all important data and files. To update the BIOS of the device, go through the unmentioned steps.
Step 1: First, initiate the Start menu by tapping on the Start icon. After that, choose the System Infomation.
Step 2: Now, review your device’s model number and find out your BIOS version number. Once you find both of them, go to the BIOS manufacturer’s support site and locate the BIOS Update file.
Step 3: Then, you need to be sure that the update file is newer than your BIOS file. Simply go through the further guidelines and download the update file.
In this post, we have tried to share all the best possible tips that will help you to overcome the Acer laptop’s charging error. If you ever face any other issues related to the Acer devices like malfunctions in the battery, graphics, motherboard or speaker, then you can write up your difficulties in the comment section below.
Moreover, if you need to know more about this charger issue, keep in touch with us for further assistance.