Many users reported that Outlook 2007 continuously asks for entering the account credentials even after they enter the right information. If you have recently upgraded the Operating System, you could be experiencing the above condition.
In such a situation, if you do not enter a password or type a wrong password, Outlook may go offline. Hence, leading to connection problems while receiving/sending emails in the mailbox.
So, after researching a lot of technical blogs and Outlook community pages, we have come up with some excellent tricks to troubleshoot the issue.
How to Solve when Outlook 2007 Keeps Asking for Password?
The above-mentioned problem may show up on any version of Windows OS. According to many, the main reason is directly related to some malfunctions in Outlook’s settings. However, the problem can be easily rectified by applying the following tricks.
But, before that, you should verify whether the Outlook application is up to date. So, make sure to update it by installing the latest Outlook service pack.
Moreover, clear all the saved Outlook logs from the system. Also, use desktop-based credentials in order to auto-login to Outlook just after you log in to the system.
Trick #1: Remove Cached Passwords Through Credentials Manager
Sometimes, the cached passwords may conflict while logging into the Outlook account. To avoid the Outlook error due to this, you can clear all the cached passwords from the system.
Firstly, close Outlook and all the related apps that require credentials to log in. Then navigate “Start > Control Panel > User Account” and click on “Manage your credentials” located at the left pane of the window. Click on the credentials to expand it and tap on “Remove from vault” to clear it. Do the same for all the credentials present in the vault and restart your computer after closing the window.
Trick #2: Rename “.ost” in Outlook
If Windows can’t open some folders, there could be a consequence while working on Outlook 2007. So, Outlook might ask to enter the password even after you are logged into the account. In such a case, you can rename some files in the Windows directory. We have described the steps below that you can follow.
- Close Outlook and all the related apps.
- Press Windows+R to launch the Run window box and type “%LOCALAPPDATA%\Microsoft\Outlook”. Next, hit OK.
- Look for any “.ost” file present in that folder and rename the file.
Close the window and restart the computer after that. Now, launch Outlook again and see if the problem is still there.
Trick #3: Tick “Remember Password” Box
It seems very normal that just by enabling the “Remember Password” option, your Outlook account can be fixed. You need to open Outlook and click on the “File” tab. Then tap on “Account Settings“ and select the account under the email tab. When a new window will prompt, check the box of “Remember Password”.
If performing this method doesn’t resolve the Outlook issue, move to the next solution.
Trick #4: Disable “Always prompt for Login credentials” Option
Follow the below steps to see whether the password prompting option is disabled in the Outlook settings.
- Launch Outlook and navigate “File > Account Settings”.
- Choose your account and if it prompts for a password, enter it.
- Again navigate “Change > More Settings” and switch over to the “Security” tab.
- Untick the box of “Always prompt for logon credentials” and click OK.
- Press OK again and close Outlook.
Finally, restart Outlook after that and check whether Outlook 2007 is still asking for the password.
Trick #5: Uncheck “Connect to Microsoft Exchange Using HTTP” in Outlook 2007 Settings
If your computer is connected to an email account using a VPN software, then you can try this method. Otherwise, you can skip this one.
- Launch Outlook and navigate “File > Account Settings”.
- Select your Exchange account and tap on the “More Settings” button.
- Go to the Connection tab in the new window and uncheck the box of “Connect to Microsoft Exchange using HTTP”.
- Click on Apply and tap OK.
Restart Outlook and see if this trick has worked for you. If it doesn’t, you might need to create a new Outlook profile.
Trick #6: Creating a New Outlook Profile
To avoid Outlook 2007 from asking a password repeatedly, you can re-add any new email account. To do so, you need to close the Outlook first and do the following.
- From the Start menu go to the Control Panel.
- Look for the “Mail” option in the list and click on that.
- Tap on the “Show Profiles” and click on “Add”.
- Enter the credentials in the particular space and follow the on-screen instructions to complete the process.
- Make sure to choose your new profile as your default Outlook account. Click OK and you are done.
Now, relaunch Outlook 2007 and we hope, this time you will not be bothered when Outlook 2007 keeps asking for password.
How to Import Contacts into Outlook 2016?
Outlook 2016 comes with a feature of importing contacts from a CSV file, a VCARD file, an iCalendar file or vCalendar file. So, here are the easy steps you can follow to import contacts into your Outlook 2016. This is also important when you are creating a new Outlook profile to resolve this password issue.
- Launch Outlook 2016 and click on the File tab.
- Choose “Open & Export” and then select “Import/Export” option.
- When a new window will prompt, select “Import from another program or file” and press the Next button.
- In the next screen, choose “Comma Separated Values” and tap on Next.
- Browse the file from your Windows directory and double-click on it to select. Click on “Next” to continue.
Note: Here you will be having three options to choose how you want to handle the duplicate contacts.
- In the Next window, select the “Contacts” as the destination folder and press the “Next” button.
- Tap on “Finish”. Thereafter, Outlook will start importing the contact and within a few moments, the progress box will close.
We hope, after applying the above steps, you will be able to import contacts into Outlook 2016 easily. Also, the tricks mentioned here will troubleshoot the password problem you are facing with Outlook 2007.