Microsoft Office applications are widely used for driving productivity at business, workplace and home-bound activities. By using this tool, you can work with email services, create spreadsheets and store data. It offers essential tools such as MS Excel, MS Word, MS Powerpoint, etc.
But, despite having such exceptional features, it has some major to minor drawbacks. Microsoft error code 268d3 is one of them, which is quite common amongst the users.
Often, this error code indicates that the device has been infected by malware or virus. So, in a Microsoft-based system, it can pose a threat to the personal information stored in it. This can include logins/passwords, credit card information, and other valuable information.
If you are currently facing the same situation and looking for ways to eliminate error 268d3, this article can help you out.
In this post, we are going to mention all the necessary information regarding the Microsoft error along with some effective hacks. Hence, go through this entire article and try to resolve the error in no time.
Common Events that Most of the User Face
There are some common events, with which you can easily identify this Microsoft error. Most of the affected users have experienced the same situation while getting Microsoft error code 268d3.
- The process of installing the MS Office can stop abruptly.
- Microsoft error flashes on the display screen continuously.
- The performance of the system degrades.
- Your System responds sluggishly to the mouse and keyboard input.
Proactive Methods to Overcome Microsoft Error Code 268d3
Here, in this section, you will get to know various solutions to resolve this Microsoft error. Try them one by one, until you find the suitable method for troubleshooting error code 268d3.
Check the Antivirus Application
If you find this error while updating or installing the Microsoft Office, it can take place due to the restriction of the network and firewall. In such situations, you have to review the third-party programs, if installed any.
Steps to Disable Antivirus Application:
- First, tap on the antivirus application that is located at the bottom-right corner of your Windows Desktop.
- Then, go to the tab of “Change Settings”. Under this section, choose the option “Real-time Scanning” from the appeared menu.
- After that, choose the Disable/Turn Off option.
- Now, you can specify when you want to resume the antivirus again.
After performing this action, reboot your device to save the new changes. Verify whether the error gets removed.
On disabling the antivirus application, if the error still appears, uninstall the application temporarily. After resolving the error, you can install it again.
Steps to Uninstall Antivirus Software:
Click on the Start icon. Then, go to the “Settings” tab. Under the Settings window, choose the System from the appeared menu.
After that, navigate to the “Apps and Features” section. In this section, you have to locate the problematic antivirus software and choose the “Uninstall/Remove” option.
Now, click on that option and hit the OK button to confirm the process. Once the process is over, reboot your device and check whether the error gets resolved or not.
Run an Anti- Malware Scan
If your device has been infected by malware or virus, then Microsoft error 268d3 can be triggered due to this attack. Under this situation, you can use any trustworthy antivirus software to scan your device.
You can also use the Windows Defender, a built-in application with every version of Windows, to resolve this error.
Steps to Run Windows Defender Scan:
- First, launch the “Windows Defender Security Center”.
- Then, go to the section of “Virus & threat protection”.
- Then, hit the link of the “Advanced scan”.
- Choose the “Full Scan” option from the queue window.
- Lastly, hit the “Scan Now” option to begin the scanning process.
Get Rid of the Junk File from your Device
Accumulation of junk files takes place within the storage of your device. It can often, trigger various issues, including this Microsoft error.
For this reason, you have to remove the unnecessary files related to Microsoft Office. It will not only get rid of this error but, help to run your system smoothly. To clean up the junk files from your device, go through the steps underneath.
Locate and tap on the Start icon. Then write “Command Prompt” into the search dialog box. Instead of pressing the “OK” button, press the combination of Ctrl+Shift keys. Now hit the “Enter” key to proceed further.
Here, you will find the permission dialogue box that will be displayed on the screen. Write “cleanmgr” into the given space and hit the “Enter” button. As soon as you perform this action, the Disk Cleanup system will start performing the cleaning job.
Go to the selection list dialogue box and select the files that you have to remove. Hit the “OK” button twice to complete the cleaning process. Now, reboot the device to let the new changes take effect.
Reset your Browser to Default Settings
Resetting your browser to the default settings can be another significant method to overcome the Microsoft error. To proceed with this process, go through the undermentioned steps.
Steps to Reset Edge
- Tap on the three dots icon located on the right-hand corner of the window.
- Navigate to the Settings and choose the option “Clear browsing data”.
- Click on the option named “Show More” and select all the data categories listed there
- Hit the Clear option as well as the OK button.
Steps to Reset Google Chrome:
- Hit the three vertical dots, then scroll down to choose the “Advanced” option.
- After that, go to the Reset section and tap on the “Reset” button to initiate the resetting process.
Steps for Resetting Mozilla Firefox:
- Invoke the Mozilla Firefox and initiate the web browser’s menu.
- Navigate to the Help section and choose “Troubleshooting Information”.
- Tap on the “Refresh Firefox” from the appeared menu.
Repair Registry Entries
Corrupted registry entries can also be responsible for the Microsoft error code 268d3. If you are facing this error due to this reason, try to repair the Registry Entries. Here are the steps that should be followed to repair the registry entries:
Primarily, initiate the “Registry Editor” window. Then, remove all the previous Registry Key that restricts the installation of the latest version of Microsoft.
After performing this step, look for the HKEY_CURRENT_USER\Software\Microsoft\Office. Once you find it, go for 11.0, 12.0, 14.0, and 15.0.
Search for the HKEY_CURRENT_USER\Software\Wow6432Node\Microsoft\Office and locate the versions compatible with your OS. Moreover, you have to reset the DWORD values from 0 to 1 in the Office Common Registry folder.
Make sure that you repair the registry entries for the following items as well:
Reinstall the Microsoft Office
If you are still getting the same error, uninstall the MS Office application from your device. Then install it again. But, if you are not aware of the steps, then follow the undermentioned section.
Tap on the Start icon and write “Control Panel” in the Search field. Now, in the Control Panel window, choose the “Program and Features” option.
Under the list of programs, look for the Microsoft Office. Right-click on it and hit the “Uninstall/Remove” button.
When the uninstallation is complete, reboot your device. Now, visit the official website of the Microsoft Office and locate the newest version of this program. Afterward, download and install it using the on-screen instructions.
In the above section, we have mentioned some of the effective methods that are proven to fix error code 268d3. Hopefully, after following the above methods, you will be able to resolve this specific Microsoft error.
If you face any difficulties, then drop your issues while applying the fixes in the comment section below.
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