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Sometimes, while backing up your files and data that are stored on your iPhone, you might encounter error message iTunes could not back up the iPhone because the iPhone disconnected, no need to worry then.
There are different reasons why you confront this type of error message. Luckily, resolving methods are relatively easy.
Here, we have discussed the best five solutions which will seamlessly help to eliminate this error message from your iPhone. Simply, read them and try to get rid of this situation.
Why iTunes Could Not Backup the iPhone?
When you encounter particularly this error message, then, the first thing you need to check is the version of iTunes. If you are using an outdated version of the iTunes application, the error message appears on the system screen.
Also, the error message might pop up by a damaged or faulty USB port. Moreover, third-party antivirus software is also sometimes responsible for this annoying situation.
Another prime reason is if there is no space left in the drive or if the old data is still persisted on the drive, you might confront iTunes could not back up the iPhone error message.
No matter what are the reasons, if you want to remove the error message and create space for backing up the new data, you can easily do that.
Go through the methods that are mentioned in the section below to remove this error message from your device. Let’s move to the solutions section.
Solutions to Overcome iTunes Could Not Backup the iPhone Error Message:
There are multiple solutions that you can apply to remove iTunes could not back up the iPhone error message.
Try out the solutions that are discussed in the later section to back up your details and delete the error message stating “iTunes could not back up the iPhone because the iPhone disconnected“.
Fix 1: Restart the iPhone and the System as well
The first thing that you should try when you encounter this error message is to restart the system and your iOS device as well. This is the easiest way to get rid of this situation.
To do this, follow the steps mentioned in the section below.
First of all, remove any external peripherals attached to your device. Unplug them and then press the Power button to switch off the system. If you want to turn off the iPhone, press the Power button of the iOS device.
After that, remove the power cord from the socket and rest it for a few minutes. Thereafter, connect the power cord again and restart the system and iOS device again.
After successfully restarting the system and iPhone as well and check whether the problem gets resolved or not. Otherwise, look at the next solutions
Fix 2: Try Another Port
As mentioned in the above section that the problem might arise due to the damaged or faulty USB port. If you found that the port that you are using is not working properly, then change the port and connect the peripherals to a different port. Further, check it is working or not.
If none of the ports are working properly, then you need to take it to the service center.
Fix 3: Update the iTunes Application
If any update is pending of the iTunes application, this might also lead you to this annoying situation. Hence, to get rid of this situation, you need to update the iTunes application.
Here are the steps for updating the iTunes application. Follow the steps as described in the section below.
First of all, launch the iTunes application and then press the Help tab. A drop-down menu will appear on the system screen.
Select the “Check for Updates” option. It will take a couple of seconds to check whether any latest version of the iTunes application is released or not. When it finds an updated version of the iTunes application, download and install it on your device.
Wait until the process gets completed. When the process is over, restart the system and then launch the updated version of the iTunes application.
Now, try to back up your data and files and check whether it is backing up or not.
Fix 4: Turn Off the Antivirus Temporarily
If the error message still appears, then it appears due to the antivirus software. Hence, you need to turn off the third-party antivirus software temporarily.
Take these steps to turn off the antivirus.
First of all, launch the antivirus software and move to the Settings section which is available in the left panel of the system screen.
After that, turn off the antivirus software by pressing the toggle switch. When you have successfully turned off the antivirus software, restart the system and try to back up your data and check whether you are able to do that.
If you found that there is no error message and you have successfully backed up the data with the help of the iTunes application, then turn on the antivirus.
To turn on the antivirus software, launch it and repeat the process as you do while turning off the antivirus. Now, again press the toggle switch to turn on the antivirus software.
Fix 5: Free Space on the Drive
Back up requires much space on the drive on your device. The required space depends upon the data saved in iDevice.
Hence, when you try to back up new data, you should clear the drive by deleting the previous data. Now, you can easily back up new data without facing any issue.
To delete the previous data, follow the steps mentioned in the following section.
First of all, launch the iTunes application on your device and then click on the Edit option from the Menu bar. Thereafter, select the Preferences option.
Later, go to the Device section and there you will find all the backup folder. Select the folder that you want to remove and press the Delete button to remove it.
At last, go through the on-screen instructions to move further. We hope that after applying these steps, you can easily back up your new data using the iTunes application.
Hopefully, the instructions above have helped you to back up the new data from your iPhone and remove the error message iTunes could not back up the iPhone. Read all the solutions first, and then choose which one is more comfortable for you to apply.
In case, if you have any questions or suggestions, you are more than welcome to leave us a comment in the comment section provided below.