If you are an iPhone user, you must have received the error message regarding 4013. Whenever it appears, it goes like “The iPhone could not be restored. An unknown error occurred (4013)”.
It occurs while trying to restore the iPhone and also known as iTunes error 4013. Mostly, this error is related to the hardware or some faulty USB cable or port in the device. It also signifies that some communication issues have been occurring between the iOS device and iTunes. The iPhone restore error might prevent iTunes from updating or restoring devices.
Solutions to Fix iPhone Restore Error 4013
iPhone Restore Error 4013 is a connection issue that can hamper the communication between the iOS device and iTunes. Here, a few solutions are discussed to get rid of this restoring issue in iPhones.
Check USB Port and Connector
iTunes error 4013 usually occurs due to certain hardware-related problems. Hence, check whether all the USB ports and connectors are working accurately or not. If this is the problem, follow these steps to eliminate it.
- First, make sure that you are using an Apple USB port.
- If you are using it but, the problem persists, try to use some other USB port.
- Otherwise, plug the USB connector into any other system or PC to check if it’s working.
After following the above steps if the iPhone can’t be restored, the error is not related to your USB and the connector.
Reset All Settings
You can also fix this error 4013 by resetting all the settings. Thus, follow the steps cited below thoroughly.
- First of all, restart your iPhone device.
- Now, go to the Settings and then General.
- After that, make sure to go to Reset> Reset All Settings.
However, make sure to backup all your data first. This is because this entire method may cause loss of iPhone data.
Enter DFU mode
If the solutions stated above did not work, then put your device into DFU mode. However, keep this as a last option. This is because it might cause a loss of data on your device. Now, follow the steps below sequentially to implement this solution.
- First, connect your iPhone to the computer and launch iTunes.
- Now, press and hold the Sleep button as well as the Home button together for 10 seconds.
- Following that, release the Sleep button but, do not leave the Home button yet. Wait until you see the message “iTunes has detected an iPhone in recovery mode”.
- Now, you will notice that the screen of your device went completely black. If not, then try the entire process again.
- Lastly, make sure to restore your iPhone with iTunes.
The solutions cited above should solve the restore error on iPhone without any difficulty.