How To Fix iPhone Error 9: Quick and Easy Fixes

iPhone error 9 can occur while trying to update your iDevice with the help of iTunes. Once encountered, this error doesn’t let you update your device or do anything on it.

The error message accompanying this code reads:

The iPhone could not be restored. An unknown error occurred (9)

This particular error 9 is related to problems with USB cable connection. 

Fixes to Resolve iTunes Error Code 9

Below, we have mentioned all the possible workarounds to eliminate the iPhone error code 9 effectively. Therefore, follow the stepwise methods to make your iPhone error-free.

Method 1: Disable the Antivirus Software and Windows Firewall

When you encounter the iPhone restore error code 9, the first thing that you need to check is the antivirus software. Sometimes, antivirus software is responsible for causing this annoying situation. Hence, you should turn off your antivirus because it blocks the Apple server and as a result, the error code 9 appears on the system screen.

Therefore, to turn off your antivirus software and Windows firewall, go through the following steps.

Disable Antivirus

First of all, double-click on the antivirus icon and launch it on your system screen. After that, move to the Settings option of the antivirus. Select the Disable the Antivirus software option. Now, select the time for which you want it to remain turned off.

Now, follow the steps below to turn off the Windows Firewall.

Disable Windows Firewall

At first, press the Start button, move to the Control Panel and then move to the System and Security section.

Step 3

After that, select Windows Firewall under the System and Security section. Then, put a tick on the box next to the Turn off Windows Firewall(not recommended) option.

After disabling both the antivirus software and Windows Firewall, try to restore the iPhone and check whether you are getting the same error code or not.

Method 2: Update iTunes

If the error code still persists, then you should check the version of the iTunes. Because a number of people reported that they are encountering this problem due to the use of an outdated version of the iTunes application.

Hence, you should update the iTunes application, to get rid of this situation. Follow the steps mentioned in the section below to update the iTunes application.

Step 1

In the beginning, switch off the iPhone and then restart it. After that, launch the iTunes application on your computer.

Step 2

Thereafter, on the menu bar, click on Help and then Check for Updates. Now, follow the on screen instruction to move ahead. It automatically detects whether any updated version of the iTunes application is present or not. 

Step 4

When the downloading process gets completed, install the latest version of the iTunes application on your device. Restart the system to verify whether the iPhone error 9 gets resolved or not. 

Method 3: Put the iOS Device in Recovery Mode

If the above two solutions fail to resolve the issue, then put your iOS device into recovery mode. To put your device in the recovery mode, follow the steps below.

Step 1

First of all, connect the iPhone to the system and launch the updated version of the iTunes application. Thereafter, press the power button of your iOS device to force restart your device.

Step 2

Wait until the phone is connected to the computer. After that, follow the sub-menu from the new window that will appear in the system screen and select the Update option.

Step 3

Again wait until the iTunes application completes downloading the required software for your iOS device. When the process gets completed, close all the windows and check whether the error code gets resolved or not after restarting the iPhone.

Method 4: Force Restart your iOS Device

This is the simplest way to eliminate the iTunes error code 9. Simply close all the background applications that are running presently and then hold the power button for a few seconds to switch off the phone.

Wait for a few seconds and then press and hold the power button to switch on the phone. After that, check whether the iPhone error 9 gets resolved or not.

Method 5: Check the Cables and the Port

A few people complined that the problem might arise due to faulty USB cables. After applying the steps mentioned above, if the error code still persists, then you should check the USB cable that you are using currently.

To verify whether the cables are working properly or not, try to disconnect the USB cables and then connect them to a different device. If the cables do not work on that device as well, then you should change the faulty USB cable.

Otherwise, if the USB cables are working properly on the other devices, then you should check the USB port. Sometimes foreign particles get stuck in the port and can cause this error 9.

Therefore, you need to clean the port with the help of a brush and then connect.