How To Fix Microsoft Edge DNS Error [Solved]

By Thomas G. Bass | September 25, 2019

Microsoft offers regular updates to keep all its applications and Windows OS functional. Microsoft Edge was introduced as an in-house browser and to keep it free from glitch you need to keep it updated. 

But sometimes the latest updates are known to cause several problems. These problems prevent the user from accessing the web page and is known as Microsoft edge DND error. It comes along with an error message “Hmm…cannot reach this page” with a “Details” button. 

Once you tap on the “Details” button, you will see another message “The DNS server might be having problems. Error Code: INET_E_RESOURCE_NOT_FOUND”. 

Now, even if you try to load any page it won’t work. If this error keeps on repeating itself, then you need to fix it at the earliest. This guide can help you to get rid of this problem. So, take a look. 

How to Fix DNS Error Microsoft Edge? [6 Easy-to-Apply Hacks]

Here, you will learn about a few procedures that will help you to troubleshoot this problem. You should go through the troubleshooting hacks given below: 

Before you proceed and implement the hacks, you need to ensure that the computer is connected with a stable network. 

Fix 1: Change the Address of the DNS Server

The first solution you should try is to change the address from the SNS server settings. To do this, perform the steps as follows: 

  1. First, go to the Start menu and type “network connections” in the search bar. It will open the ‘View Network Connections’ window.      
  2. Right-click on the Current Network Connection and choose Properties from the list. 
  3. Afterward, click twice on the ‘Internet Protocol Version 4 (TCP/IPv4)’ option. 
  4. Now, check the circle that prompts ‘Use the following DNS server addresses’. 
  5. Fill the ‘Preferred DNS server’ and ‘Alternate DNS server’ with the following values: 
    • 8.8.8.8
    • 8.8.4.4
  6. Tap on the OK button. 

Once you change the DNS address, you should open the Microsoft Edge browser to check if the issue still persists. 

If the above solutions don’t help, then you should enter the ‘Preferred DNS server’ and ‘Alternate DNS server’ values 1.1.1.1 and 1.0.0.1, otherwise proceed with the solutions listed further. 

Fix 2: Confirm DNS Client is Running

Make sure that the DNS services are running properly in Windows 10. By default, the DNS services are turned On. But sometimes the latest update turns Off this service. Thus, after every update, you have to check whether the DNS is running or not.

How to Check the DND Clients in Windows 10? 

  • Open the Run command box by pressing the R and Win key simultaneously from the keyboard and type “services.msc”. Hit the Enter key to open the DNS Services. 
  • Search for the ‘DNS Client’ service by scrolling down the list of services. 
  • If you see that the DNS service is running without any glitch, then proceed to the next method.
  • But, if it is not, then right-click on the ‘DNS Client’ service and choose the Properties option. 
  • Afterward, tap on the Start button. Then, you need to set the Startup type ‘Automatic’. 
  • Tap on the OK button to save the changes and exit from the Services window. 

Once you confirm that the DNS service is running properly, you should try to open a webpage through Microsoft Edge. If you still receive the same error, then you should change the Network type.

Fix 3: Change the Network to Private or Public

Sometimes, the Microsoft Edge browser needs to be connected with a Private or Public network to run normally. So, you can change the network type to get rid of the Microsoft Edge DNS error. 

Here are the steps that you should follow: 

  1. First, open the Start menu and type “regedit” in the search field and press Enter to go to the Registry Editor window.  
  2. Afterward, go to the following path “HKLM/Software/Microsoft/WindowsNT/Current Version/NetworkList/profiles”. 
  3. Now, you will see a list of all the available networks. Search for the network connection that you are using currently. 
  4. After choosing the current network connection, tap on it and open the DWORD category. 
  5. Now, you should set the category value to 0 for Public or 1 for Private. (If you see that the network type is set to Public, then change it to Private and vice versa). 
  6. Thereafter, you should close the window and restart the system to apply the changes. 

If you are unable to change the network type, then you should check the User Guide in case you have any other queries. 

Fix 4: Deactivate IPv6

According to some tech specialists, you can solve the Microsoft Edge DNS error by simply disabling the IPv6. 

How to Disable IPv6 on Windows 10? 

  • Open the Control Panel by going to the Start menu. 
  • Navigate to the ‘Network and Internet’ category and then go to the ‘Network and Sharing’ section. 
  • Click on the ‘Change Adapter Settings’ option. 
  • Now, you will see the ‘Internet Network’ option, right-click on it. Select the Properties from the list. 
  • Search for the Ipv6 from the next window and untick the box next to “IPv6” to disable it. 

Now, you should open the Edge again to check if the error is resolved. Else, go to the next solution stated below. 

Fix 5: Run the Internet Troubleshooter Tool

Another solution you should try is to run the Internet troubleshooter to fix any random glitch. Windows Operating System comes with its default Internet Troubleshooter tool that can help to scans, detects and help you to eliminate the problems. 

To run this, first, you have to go to the Settings. Then, navigate to the ‘Update & Security’ section. Click on the Troubleshooter option. Then, tap on the ‘Internet Connections’ option. Choose the tool to run it. 

Now, you have to wait for a few seconds until the Internet Troubleshooter completes the scanning process. Once it completes, you can repair the connection problem by following the on-screen directions. 

Now, you should reboot the system and open the Edge browser again to check if the issue has been resolved. If you face the same issue, then you should try to reset the Internet Connection to get rid of this error. 

How to Reset the Internet Connection? 

  1. Go to the Start menu and type “cmd” in the search bar. 
  2. Right-click on the ‘cmd’ option showing as the first search result. 
  3. Choose the ‘Run as Administrator’ option to open the Command Prompt window with admin privilege. 
  4. Now, you should type the commands given below: 

1st: netsh winsock reset

2nd: netsh int ip reset

3rd: ipconfig /release

4th: ipconfig /renew

5th: ipconfig /flushdns

  1. After that, execute the commands by pressing the Enter key from the keyboard. 
  2. Once you complete the above process, exit from the Command Prompt window and restart the system to apply the changes. Afterward, you should check if the issue is fixed. 

Fix 6: Clear the Browsing Data

Too much accumulation of browsing data that includes the cookies and cache files can restrict you to access certain web pages. Thus, you have to make sure that these items do not slow the browsing session. So, clear the browsing data after a fixed interval of time. 

How to Clear the Browsing Data of the Browser? 

  • Open Edge and tap on the three-dot menu. 
  • Click on the Settings and then tap on the ‘Clear Browsing Data’ option. 
  • Choose the caches, cookies, and history and tap on the Clear button.  
  • Exit from the Edge and open it again. 

Now, you need to check if the issue has been fixed. 

With this, we are going to wrap up this guide. We hope, after applying the above methods, it will help you to solve the Microsoft Edge DNS error.

If you face any trouble while implementing the above hacks, then you should post your queries through the comment box given at the end of this post. 

Posted in Microsoft Edge