AOL is a free web-based email service provider. If you are using this application, then you already know that it helps you to connect with people around the world.
But, often users report that AOL mail not working. It is a minor glitch that can occur from time to time. There are various reasons for this problem. But whatever be the cause you need to eliminate it at the earliest.
You might note that after logging into your AOL account, you are unable to send any message or use any of its features. Furthermore, if you cannot log in to your account then this is really frustrating.
Unstable internet connection, wrong login credentials are the common reasons behind AOL mail’s not working state. So, here we can help you with the effective steps to get rid of this situation.
How to Resolve AOL Mail not Working Issue?
Below, we have listed the effective troubleshooting methods in order to resolve AOL mail’s working issue. Simply go through the steps and try not to skip any procedure if you want to settle the problem permanently.
Fix 1: Update the Web Browser
When you face this problem, you should check the version of the web browser. If you are using an outdated version, then you need to update it at the earliest.
Hence, try to update the web browser by following the steps mentioned in this section and apply them accordingly.
First of all, launch the web browser. Click on the three dots available on the top right corner on the screen.
Now, scroll down and click on the Help option, a new tab will open. After that, select “About the Web browser”.
It will automatically check whether any updated version of the web browser is available or not. Now, download the latest version of the web browser and install it on your device.
When the installation process gets completed, try to open your AOL account. Check whether you are getting any error message or not.
Fix 2: Clear the Browser’s Cache and Cookies
After updating the browser, if you still get AOL mail problems then it might be due to the browser’s caches and cookies. To delete them, go through the steps mentioned in this section.
At first, launch the web browser. Select the three dots situated at the top right corner of the web browser’s home screen.
Now, scroll down and select the Settings option, a new window will appear. Select the Advanced option and then click on the Clear Browsing Data option.
When the process gets completed, exit from the web browser. Now, try to launch your AOL account and check whether you are able to access your account or not.
Fix 3: Reset the Network Settings
If you are trying to access AOL through any android device and notice the AOL mail is not working issue, then try to change the Network Settings. Go through the steps given below to reset the Network Settings.
First of all, move to the Settings section and then click on the General section. After that, look for the Reset option.
Now, locate the Reset Network Settings option under the Reset option. This will also reset the WiFi network and password, APN and VPN settings as well. It will also reset the cellular settings.
After resetting the Network Settings, check whether you are getting the same error while trying to open AOL mail on your device.
Fix 4: Remove the Account and Log in Again
Furthermore, you can also try to remove the account details from the device and add it again. This will help to eliminate all the minor problems. So, here are the steps that you should follow:
How to Remove the Account?
- At first, go to the Settings section and locate the “Accounts & Passwords” section. Double-click on the option to open it up
- Here, you will find a list of accounts (you have signed in your device). Locate the AOL account from the list.
- When you click on the AOL account, a new page will open. Now, click on the Delete Account option.
How to Add Account Again?
After removing the account, now you have to add the account once again.
- Move to the Settings section and head to the “Accounts & Passwords” option.
- Click on the Add Account option and enter the Sign-in credentials.
After successfully adding your account, try to open the AOL mail and check whether it is working properly or not.
These were the ultimate solution to resolve AOL mail not working issue. If you have any queries then state that in the comment section below.