Cortana Not Working: Get Instant And Effective Solutions At Your Fingertips

Cortana is the newest feature of Windows, which you can get exclusively on Windows 10. On the recent Microsoft devices, it is effectively integrated with Bing Search. Here, it studies all of your behaviors and then offers you the topics of interest, making the computing experience even better and more smooth. But, in recent days most of the users are encountering an issue regarding Cortana Not Working. As far as the issue goes, the users aren’t able to search anything relevant in their Cortana while they are attempting to search anything with their favored Virtual Assistant. Hence, the issue with Cortana is appearing to be hugely annoying among the users of Windows.  

Vanish Your Cortana Not Working: Some Easy Steps To Go Through

If your Windows Cortana is something you look up for effective surfing and a hassle-free experience which is getting really disturbed these days because of your alarming Cortana not working, then don’t worry. In Windows Support, our certified engineers have again come with the best-fit resolve for the disrupting issue of yours.

Step 1. Run Windows Troubleshooter

Go to the Start icon from the Windows main screen and left-click on it. And hit on the Search option. Type Control Panel on the search box and press the Enter key to open it.

Now change the view to see Small or Large or List icons. After that, click on the Troubleshooting.

On the Troubleshooting Window select the System and Security option and then, go to the Search and Indexing.

After completing all the above steps, click on the Next option from the Troubleshooting window. Now, examine the box that refers to the issue.

Finally, click on the Next option to progress the Scan. It can try to fix the Cortana not working issue automatically.

Step 2. Disable third-party firewall applications and enable the inbuilt firewall

Make sure that if there are any third-party antivirus software then disable them.

In other words, enabling Windows Firewall has helped some users.

It seems that search and indexing are weird sensitives to your security settings, so it can get an effect in getting results that are active and can be disabled by exposing them. Here, you can sensibly disable the third party applications by visiting them and simply choosing the option disabled.

Step 3. Check the Windows Search Service After Restarting Windows Explorer

Go to the Start menu option.

Hold down the Control and Shift keys together.

Now in the Start menu, right-click on the blank location.

Select the “Exit Explorer.”

Press Ctrl+Shift+Esc keys together to open the Task Manager and move to the File option. Go to the Windows Explorer and click OK.


To enable Windows Search Service, follow these steps:

Open the Windows Start option and select Control Panel.

Now, right-click on the Services option and select run as administrator to access the Administrative Tools.

Check the Administrative Tools to get the Windows Search Service status.

If it is already seen disabled, then you need to enable it. If so, then right click on the service and click on start.

Check if it helps.

Step 4. Run the DISM Tool

If the issue persists, you need to run the DISM tool to monitor the system strength. Upon monitoring the system tries to restore the files.

Click ‘Start‘ option.

Enter ‘Command prompt’ in the Search box.  

In the search results list, swipe down on or right-click Command Prompt, and then tap or click ‘Run as administrator.’

After opening the Command Prompt dialog box, enter the commands and hit on the Enter Key after every command.

DISM.exe /Online /Cleanup-image /Scanhealth


DISM.exe /Online /Cleanup-image /Restorehealth

Now put the Exit command on the Command Prompt and press the Enter key to close it.

This process might take a few minutes to complete the whole system. Moreover, make sure your system is running during the process, or it might harm your device.


After doing the step press the Ctrl key + Alt key + Del keys together. Now you can see the Task Manager tab will open on your Windows screen.

Click on the More Details if it necessary.

From the Processes tab, scroll to locate Cortana and click it one time.

Click End Task.

Now hit the Restart key of the device.

Reach Our Windows Support For Further Details

After following all the steps, if you have any queries regarding why Cortana is not working in Windows 10, then contact us. Without any delay get in touch with our Windows Support Team.

No matter where you are from or what’s the time, now you can get quick solutions from our 24×7 calling facility. Call us at our Windows Customer Care team’s toll-free number
. Our expert software engineers are ready to assist you behind the call. You can also send us a mail at [email protected]  addressing the problem which you faced or Windows related other issues.