How To Resolve Adobe Error Code 1002 On Windows 10

Adobe Creative Cloud is considered as one of the best photo editing software. But while using it you might confront a random error notification. 

Several users reported that they often face the Adobe error code 1002 while using the apps on their computers. When this error occurs, then users become unable to use the Adobe apps even after restarting the system. 

If you are currently viewing this error message then you need to go through this guide. Here you will get to know the reasons and solutions to resolve the matter.

What Causes the Adobe Error Code 1002

If you are a new Adobe user, then you need to be aware of the probable causes behind the occurrence of this annoying issue. This will help you prevent the problem in the future. 

Most of the time, this error arises when the system is unable to update the Creative Cloud apps. Sometimes, you can also face this error due to a bad network connection. 

If you are using an outdated version of Adobe application, then it may also lead to the Adobe error 1002. 

Whatever be the reason, the next section will help you to grasp the solutions. 

Resolve Adobe Error Code 1002 with Easy Hacks

Here, we are going to provide 3 simple solutions to troubleshoot the error code 1002. Before implementing the solutions, you need to make sure that your computer is connected through a stable internet connection. 

Thereafter, check out the below-mentioned methods to fix the error immediately. 

Way 1: Update the Adobe Software

If you haven’t updated the Adobe software for a long time, then you can encounter the Adobe error code 1002. You can easily solve this issue by updating the Adobe application. 

How to Update the Adobe Application? 

  1. First and foremost, bring up the Start menu. 
  2. Then, type “device manager” in the search bar and press the Enter button from the keyboard to open the Device Manager.
  3. Now, it will open a list of all the programs that are installed on the computer. Search for the Adobe program by scrolling down the list and right-click on it. 
  4. Click on the ‘Update the driver’ showing as the first option. It will start to download the latest version of the Adobe app. Afterward, install it by following the on-screen prompts. 

After upgrading the Adobe to its updated version, you should try to open the Adobe app and check if the issue is fixed. 

Way 2: Update the Operating System

Sometimes, an older version of the Windows Operating System may create several problems for you. Hence, you should check if any updated version is available or not. Upgrading the Operating System can fix this error within a flicker of time. 

How to Update the OS? 

  • In the beginning, open the Control Panel by going to the Start menu. 
  • Then, navigate to the ‘System and Security’ category. 
  • Click on the ‘Windows Update’ option. 
  • Now, it will start to search for the available updates and download that automatically. 

Once you complete the updating process, you should restart the computer and check if the error code 1002 has been resolved. 

Additional Method: 

This error can also get triggered by the presence of malware or virus of the computer. So, you need to scan the device to check if it can resolve this error.   

To scan the computer, you need to navigate to the antivirus program that you are using. Then, search for the ‘Full Scan’ option and tap on it. 

Now, the antivirus program will start to scan the entire system for any virus or malware. After completing the scanning procedure, if it detects any virus or malware, then it will automatically eliminate that from the system. 


With these solutions, you can easily eliminate the problem. We hope once you apply the above procedure in their corresponding order, it will definitely assist you to get rid of this error. 

Further, you can completely rely on the Windows Defender, but in case you opt for a different virus/malware scanner then verify the security concerns.