It is a real headache to get an error while using a wireless mouse on the Acer system. Sometimes, the wireless mouse is not working or responding even if the wireless mouse driver is installed properly.
Moreover, the mouse pointer doesn’t respond to your gesture and it stops working after a certain period of time.
Sometimes, the driver issue is also responsible for this annoying issue. Apart from that, a problem with the laptop settings, or wireless connection itself is also responsible for this frustrating situation.
Therefore, take necessary measures before permanent damage is caused. So, stick to the article to know the best possible result.
Solutions For Resolving Acer Wireless Mouse is Not Working Issue:
Often users encounter that their Acer wireless mouse is not responding. When this error occurs, usually the left and right-click of your mouse stops working.
If you are suffering from this issue, try to restart your device first and check. If it doesn’t work, don’t panic.
Here we have listed some possible solutions to help you get rid of it. Try them one-by-one until the problem gets resolved completely.
Fix 1: Reinstall Wireless Mouse Driver
When you encounter that your wireless mouse is not working on your Acer laptop, the first thing that you need to do is to reinstall its driver. Before that, you need to uninstall the driver.
To do so, go through the following section and apply the steps as mentioned in the section below.
First of all, press the Windows key and X key together from the keyboard to open the Settings option. Now, navigate to the Device Manager tab under the Settings section.
After that, open the Mouse and other pointing devices option and right-click on it. A list of the menu will appear on the system screen.
Select the Update Driver Software option from the list.
Thereafter, select the “Browse my computer for driver software” option and then select the ‘Let me pick from a list of device drivers on my computer’ section.
Next, un-check the box corresponding to the Show compatible hardware box. After that, select one of the devices listed in that section. To move further, click on the Next button.
A confirmation box will appear on the system screen. Click on the Yes button to continue. To take effect on what you have changed, restart the system.
When the system wakes up, follow the steps again. This time you will reach the Show compatible hardware section. Check the box corresponding to this. To select it, click on the Next option.
When the installation process gets completed, update the Wireless mouse driver from the Device Manager section. When you are done, restart the system.
When the process gets over, try to connect the wireless mouse to your device and check whether it is working properly or not.
Fix 2: Update the Mouse Driver
If the above process is not able to fix the Acer laptop wireless mouse not working issue, then you should update the mouse driver.
You can update the Mouse driver in two ways. One is a Manual update and the other one is an Automatic update.
Here we have discussed both the process. Both the ways are simple and hassle-free, so take a look at the steps listed below.
Manually Update the Mouse Driver
To update the mouse driver manually, you should move to the Device Manager section. After that, follow the steps mentioned in the section below.
Under the Device Manager section, you will find all the installed drivers. Locate the Mouse driver from the list and right-click on it. A drop-down menu will appear on the system screen.
Select the Update the Driver from the list. Then it will automatically start to download the updated version.
When the downloading process gets completed, check whether the problem gets resolved or not.
Update the Mouse Driver Automatically
To update the mouse driver automatically, you should move to the official website of the Acer. Simply, write down the model number of your device in the search bar.
When you get the model of your device on the official webpage, click on the Driver section. Locate the mouse driver from the list that appears on the system screen.
Press the Download option to download the driver. Save it in a particular folder in the My Computer section.
Now, exit from the official website of the Acer and move to the My Computer section. There open the folder where you save the downloaded driver.
Double-click on the file and then it will automatically install the driver. When the process gets finished, check whether the problem gets resolved or not.
Fix 3: Check the Hardware devices and Wireless Connection
As we have discussed in the earlier section that the problem might arise due to a hardware issue. Hence, you need to check the hardware as well to get rid of this situation.
Connect your mouse receiver to a different port:
In the back of the system, there requires more power. Therefore, try to use the USB ports which are present at the backside of the system.
Replace the battery
Sometimes, the problem may arise when there was a problem in the battery. Hence, take out the battery and reinsert it properly. If the problem still persists, then try to replace the battery with a new one.
Reestablish wireless connection
Let your system to run. Now, remove the USB wireless receiver and wait for a few seconds. Again, plug-in back the USB.
Try on a Different Computer
If you face the same issue on a different device, then the problem is with the wireless mouse. In such a case, you should contact the manufacturer of the wireless mouse.
Fix 4: Turn Off the Fast Startup option
A certain number of people have reported that the fast startup feature is one of the causes for not responding to the wireless mouse.
Therefore, you need to turn off the Fast Startup option. To disable this feature, go through these steps.
At first, launch the Settings option by pressing the Windows and X keys together. Now, click on the Power option.
After that, select the ‘Choose what the power button does’ option. Further, select the ‘Change settings that are currently unavailable’ option.
Now, uncheck the box corresponding to the ‘Turn on fast startup (recommended)’ option’. To save the changes, press the Save button.
When you are done with the above steps, restart the system. Hope, after doing this, the wireless mouse will surely work properly.
If the Acer wireless mouse not working issue still exists after you have tried out all the solutions mentioned in the above section, then leave comments below to let us know.
If you have any questions or suggestions about this issue or any other issues related to the Acer system, also post that in the comment section below.