Acer Touch Screen Not Working [Solved]

By Thomas G. Bass | October 1, 2019

Acer, the multinational brand has launched touchscreen functions to many of their laptops. And many of us have faced problems with this touch screen function while working on this laptop. 

Let’s see how we can resolve it by using some basic troubleshooting methods. But before that, it’s better to take a look at the reasons which are responsible for this Acer touch screen not working issue.

Reasons Behind Acer Touch Screen Not Working:

There are two major causes which lead to this particular problem in your Acer laptops. If your Acer touch screen monitor is not working on Windows 10 after any physical damage, then this is basically a hardware-related problem.

If not, then there might have occurred some software issues. Troubleshooting processes may help to eliminate this issue to some extent. 

Solutions for Acer Touch Screen Not Working Issue:

You can find the proper solution to get rid of this technical glitch from the given below section. Please try to apply the solutions one-by-one and find out which one works for your device.

Fix 1: General Troubleshooting

It is advised to follow this method step-by-step in order to get rid of this annoying error.

  1. Search for troubleshooting.
  2. Click on the option View All.
  3. Choose Hardware and Devices.
  4. Click on the Next tab.

This will detect all the issues and fix them. We are done with this. If it doesn’t help you, please carry on with further methods.

Fix 2: Calibration

You can use this process to solve Acer Touchscreen not working on Windows 10 issue. 

  1. Search for calibrating.
  2. Choose Calibrate the screen for pen or touch.
  3. Go for Setup under the Display tab.
  4. Try to calibrate if it is possible.

Fix 3: Drivers Update

You can also go for updating the drivers if the above fixes can’t resolve the problem.

  1. Open Device Manager.
  2. Right-click on the option HID-compliant touch screen.
  3. Choose the Update Driver software.
  4. Choose Search automatically for updated driver software.

Download the latest driver and check if the problem gets resolved or not.

Fix 4: Rolling Driver Back

Not all Windows 10 update work at all. That’s why we have to roll back to the previous update of drivers so that the touch screen works smoothly.

  1. Open Device Manager.
  2. Right-click on the option HID-compliant touch screen.
  3. Go for the Properties.
  4. Click on the Rollback option.
  5. Choose the version before the latest update on Windows 10.

After this, check if the touch screen works well or not.

Fix 5: Reinstallation

Reinstallation can be a savior in this circumstance. So go through the below process to do so.

  1. Open Device Manager.
  2. Expand the Human Interface Devices option.
  3. Right-click on the HID-compliant touch screen option.
  4. Click on Enable and check if the touch screen responds.
  5. If not, right-click on the HID-compliant touch screen option.
  6. Hence, click on Uninstall.
  7. Restart your device and reinstall the touch screen driver.

Hope the problem is fixed now and if not, then go for the last option.

Fix 6: Adjusting Power Management

Inappropriate power settings can interrupt the essential functionality of the device. Check if everything is ok with your device or not.

  1. Open Device Manager.
  2. Expand the Human Interface Devices option.
  3. Right-click on the HID-compliant touch screen option.
  4. Click on Properties.
  5. Select the Power Management tab.
  6. Click on Allow the computer to turn off this device to save power.
  7. Click on OK.

Restart your Acer laptop to check if the touch screen monitor is working properly or not.

Hope that you have found a suitable solution to overcome the Acer touch screen not working problem. If you couldn’t find a solution to the respective problem, contact professionals for resolving this particular issue. 

Posted in Acer