Chromebooks are those laptops that use Chrome OS as the operating system. These laptops are lightweight and easy to carry.
Nowadays, there are many companies that manufacture and designs Chromebooks but as all of them use the same software, thus all Chromebooks are more or less prone to the same problems.
One of the most annoying among all of them be Acer Chromebook freezing issue.
Many of the Acer Chromebook users might find it difficult to operate any function on their Acer Chromebook because they find that their system has frozen.
If you are looking for solutions to overcome this particular error, then before knowing the solutions you must know the causes which led to this issue in your Acer Chromebook.
Possible Culprits Behind Acer Chromebook Freezing:
Basically freezing means being slower and there can be several reasons for the Acer Chromebook freezing issue. Some popular ones are mentioned here.
- Internal hardware disputes
- More than one running applications
- Some devices that are plugged in Acer Chromebook
- Issues with Chrome Operating System
All of these mainly cause the Acer Chromebook freezing issue. In the below section, let’s see how we can deal with the problem.
Solutions to Resolve Acer Chromebook 11 Freezing Problem:
In this part of the article, we have discussed some remedies to fix the problem instantly. The solutions for freezing are the same for all versions of Acer Chromebook because they work on the Chrome Operating System.
Fix 1: Remove External Devices
You can solve this problem by simply plugging out all the external devices connected to Chromebook. The Chromebook may behave unresponsive due to any device externally connected to it. You can unplug them and plug them back after waiting a while.
Hope that it resolves the freezing problem of Acer Chromebook. If no device connects to your device, then the reason for freezing is different. Let’s try out the next solution.
Fix 2: Hard Rebooting the System
If you are unable to shut down the system, then this step can help you. You can hard reboot your system. For that, go through the below steps:
Press and hold the Power button of your Acer Chromebook until it shuts down. Then again open it and check Task manager if any application is restricting the functionality.
Also, double-check if there is some new application on your system. Go for column header for sorting the applications.
Fix 3: Closing Some Applications
You can bring the activeness in your Acer Chromebook by closing some applications. This can help when the keyboard has frozen but you can move the cursor.
Press Shift + Esc to show the Task Manager. Search for those applications that are consuming more memory resources. Try to shut those applications down.
If it hasn’t resolved the issue, then try the following.
Fix 4: Battery Draining
If you can’t even move the cursor by using the mouse, then this fix can help you out.
- You need to plug the AC adapter out of your Acer Chromebook.
- Then allow your device’s battery drains out all the power.
- You need a minimum of 3 hours to cool the CPU down.
- Try restarting the system again and plug in the AC adapter.
Fix 5: Hard Resetting
Hard resetting procedure is applied when your Chromebook is not responsive at all. You need to press and hold the Power + Refresh button for at least 5 seconds.
Then, it will restart the hardware of the system.
Fix 6: Factory Reset
If all the above methods go in vain, then you may perform factory reset procedure. The process for doing that is as follows.
- Before authenticating, press Shift + Ctrl + Alt + R on the Chrome Operating system screen.
- Select Restart in the new window.
- The Chromebook will initiate restarting. You have to go for Powerwash on the new login screen.
- Choose to Continue on Confirm Powerwash dialog box.
- Follow the on-screen instructions to complete the process.
Hopefully, by now, you have found a suitable fix for your Acer Chromebook freezing issue. If not, then contact a professional to get rid of this frustrating situation.