Acer Touchpad Is Not Working [Solved]| Troubleshooting Steps

While using any electronic gadget for a long time, you might come across various flaws in it. The same is the case with your Acer laptop.

After continuous usage, you might get some errors in it which makes your device non-functioning. Like the Acer touchpad is not working at all. Hence, it needs immediate attention.

However, it can be quite a tedious job to fix the issue on your own. That is why we have come up with the most effective solutions to get rid of this issue.

Simply, go through the following section and apply the steps that are mentioned there.

Prime Reasons for Acer Touchpad Not Working Issue:

There are various common causes of touchpad failure and one of the common ones is water or liquid spillage. Water can adversely affect the touch and other sensors of your touchpad. As a result, it results in unresponsiveness.

Moreover, the problem may arise due to the use of the outdated touchpad driver.

Hence, you need to take certain measures to remove to get rid of the issue. 

Solutions to Get Rid of Acer Touchpad Not Working Issue:

Go through the below section properly to overcome this annoying error.

Fix 1: Re-Enable the Touchpad

The problem might arise accidentally. When you find that the touchpad is not working while working on it, then you need to turn on the touchpad to make the Acer system error-free.

To turn on the touchpad again, go through the following section.

Step 1

At first, press the Fn key from your keyboard and then press F6 or F7 key( it depends upon which model number you are using right now).

Step 2

Using this key, you can easily turn on the touchpad. Now, check whether the touchpad is working properly or not.

Fix 2: Reinstall the Touchpad Driver

If you frequently encounter that the touchpad is not working on your Acer laptop, then you need to uninstall the touchpad driver and then reinstall it properly.

Because, by any chance, if you delete any setup file, then you might confront the touchpad is not working issue.

Hence, try to uninstall the touchpad driver and download the touchpad driver with proper files. To complete this action, walk through the steps mentioned in the later section.

Step 1

First of all, press the Start button and visit the Control Panel section. After that, move to the Programs and Features section.

Step 2

Here, in this section, you will find all the installed drivers. Locate the Touchpad driver and right-click on it. A drop-down menu will appear on the screen.

Step 3

Select the Uninstall the Driver option from the list. A confirmation box will appear on the system screen. Press OK to confirm the action.

Step 4

It will take some time to uninstall the driver. When the uninstall process gets completed, you will be notified by a pop-up message. Now, restart the system.

Step 5

After that, launch a web browser and visit the official website of Acer. Next, enter the model number of your laptop. Thereafter, when you get all the drivers of your laptop, locate the Touchpad driver and press the Download button.

Step 6

Further, install the driver. When the driver is successfully installed on your device, try to type anything and check the Acer mouse pad is not working properly or not.

Fix 3: Replace the Battery

A certain number of people reported that they have fixed this issue simply by removing and then inserting the battery.

Here are the steps to do that.

Step 1

First of all, switch off the laptop and then remove the charger from the laptop. After that, remove the battery from the backside of the laptop.

Step 2

Wait for a while and then insert the battery. Now, turn on the laptop to verify whether the problem is still present or not.

If you find that the problem still appears, then it is better to replace the battery with a new one.

Fix 4: Updating the Touchpad through the Device Manager Section

If the above solutions do not help you to resolve the issue, then the last option is to update the touchpad driver from the Device Manager section.

To update the touchpad driver, follow the steps that are mentioned in the section below.

Step 1

Initially, press the Windows Start button and then type “device manager” in the search bar. Hit the Enter button to execute the command.

Step 2

When you entered the Device Manager section, find out the Touchpad driver from the list that is present in the Device Manager section.

Step 3

When you get the Touchpad driver, right-click on it and select the Update the Driver option. It automatically searches whether any updated version is available or not. If found, then it will automatically start to download the updated version.

Step 4

When the downloading process gets completed, install it on your device. When the installation process gets completed, restart the system. Now, check if the Acer trackpad not working problem is solved or not.

Final Recommendation

That’s all! We have mentioned all the possible solutions for resolving Acer touchpad is not working issue properly. Hope, with the help of the above solutions, you have successfully solved this issue.

By any chance, if you found that the problem still remains, then please let us know by commenting in the comment section provided below.